Hi I was recently asked to track 2 shots that are full res .dpx shots at around 500 or so frames a piece.

Trouble is I cant get all the frames to load entirely into Syntheyes.

On one shot, it will only load the first 96 frames in all. On the other shot, it will only load the first 28 frames. I tried changing the queue length as well as the start and end frame limits with no luck. I also tried changing the start and end frame to some different numbers and it still didn't work (e.g., start at frame 100 and end at frame 150). I searched for support on the net and speculate that this is a ram issue. However, the memory status in Syntheyes says I'm well under my limit. Also, being that my copy of Syntheyes is 32-bit, I also tried downloading the 64-bit demo (This didn't change a thing). I also loaded some low-res footage with over 700 frames and was able to manipulate the frame loading settings with ease. I have a brand new Macbook Pro with 4GB of ram so I wouldn't think it's a hardware issue? Or could my copy of the raw shot files be corrupt?

Also, I'm assuming the general rule for tracking is that a low res compressed shot (compresed quick time movie) is usually much harder to track because there aren't enough horizontal pixels to latch onto? By contrast a raw film quality shot (e.g from something such as a red camera) gives much more information to track?

Thanks for the help!

Joel H.

Tags: syntheyes

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